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Submitted by: Sam Levitz - Aiea, HI
Date Submitted: January 30, 2008
My experience with your services was very satisfactory. You were very good about returning my calls, and answering any questions I had. And when a buyer was found, you followed up on the paperwork and made sure the timeline was followed. Thank you very much for your excellent handling of this transaction (5 = very satisfied; 1 = least satisfied) Customer Service 5 Process of paperwork 5 Website Information 5
Submitted by: Scott Berger- Pikesville, Maryland
Date Submitted: October 30, 2007
I have known Nathalie since the late 80s and in that time she has handled four of my real estate transactions. Nathalie is extremely conscientious regarding all aspects of the transaction, whether buying or selling. She has a true knack for understanding the buyers requirements and needs for their new home, and perseveres when selling the current home. Nathalie is not only my agent of choice, but also became a true friend over the years. When I'm ready to sell and buy again, Nathalie will be notified to handle both transactions..AGAIN

Take care and be well.

Scott Berger, Baltimore
Submitted by: Ralph- Honolulu, HI
Date Submitted: October 05, 2007
Dear Nathalie,

I do want to take this opportunity to thank you for suggesting and assisting me in completing the "short sale" on my condo.

I thought going forward with your company, Mullinix Realty, in the transaction as written originally as a FSBO agreement seemed prudent. But after consulting with you and the information you professionally spelled out in detail to me, saved me from what could have been a foreclosure.

The real estate market is becoming more challenging.

That is why property owners are looking for ways to creatively sell their investments with minimal loss in the real estate marketplace.

I do believe you are a testament to your profession, with your savvy and expertise in the real estate business to help many people in the short sale process which I believe only a few have the knowledge you possess.

Thank you again.

Regards,



Ralph - Honolulu, Hawaii
Submitted by: Charlie & Diana Lorenz - Hawaii
Date Submitted: October 02, 2007
My wife and I have had some experience with personal real estate transactions. Most were not very good. We started with buying a townhouse in Mililani Tech Park. This lead to four other real estate transactions. By this time, we were frustrated with the lack of service we were getting. Because of this we began to seek out a realtor that could work with us according to our needs and style of buying & selling.

I did an internet search for realtors, and when I found Nathalie Mullinix’s, Mullinix Universal website and read her ala carte menu I thought this was too good to be true. So I decided to call to speak to them, my first surprise was that I got to talk to Nathalie in person. She was able to answer all my questions and build my confidence in believing that everything that was said on her website was true. I later found out that it was all true.

The first transaction that we did with her was selling a house in Waipahu with her $500 program. I had tried for sell by owner on my own before and I had to turn to full commission realtors because of lack of advertising. I biggest surprise with the $500 program was all the websites that my property was posted on with photos (that I took and sent to them). With this program I decided to not do open houses, but to do private showings only.

I had many calls and showings and had my first offer within weeks. This buyer being incapable of performing fell out of contract, I then had a strong buyer taking their place shortly after. To make a long story short, I was pleasantly surprise on how many phone calls, showings and activities that I was receiving with using Natalie’s program. I had Nathalie take over under her 1% program because of my time constraints. This was a multi-family unit. Nathalie personally handled it. When ever I needed help on other properties with this process, I was able to talk with Nathalie or one of her assistants and was willing to pay them the hourly rate that they talked about on their website for help but again they informed me that the questions that I had asked and the help that I needed was not at a level that they needed to charge for.

My next transaction was selling our townhouse in Mililani; this went just as well as the first except that I was so busy at work that I couldn’t handle all the calls so I asked her to take it over with full commission and she told me she could handle the details and still make it work for 1% instead of 3%. Then when it came time for new purchases we used her buyer rebate program which fit our life style and real estate desires perfectly with us doing our own research, going to open houses on our own, finding places on websites, doing drive bys then calling her office to let them know properties that we wanted to make an offer on and the amount, I had quicker offers sent to realtors than ever before and at closing of the deals receiving a 2% credit back from Nathalie in escrow when the deal was done.

We have worked with Nathalie now for over 5 years on five properties and wouldn't want to work with anyone else. The last deal we did under her buyer rebate program would not have gone through if it wasn't for Nathalie's expertise. Problems arose on the seller's side involving many issues. My wife and I thought it just wouldn't work out. Nathalie's skill of knowing the legalities, timing and her drive made it a win/win situation for everyone involved. She actually was in Maryland at the time the problems arose. It didn’t matter, she made it all work out. Everyone including the other agent, escrow and our lender had practically given up. Nathalie took control, gave solutions, got everyone involved and made it happen.

Thank you Nathalie! Your programs and your know how have helped our real estate buying and selling lifestyle tremendously.

Sincerely,

Charlie & Diana Lorenz
Submitted by: Paul Susskind
Date Submitted: September 25, 2007
Everyone was helpful in making the process smooth and practically effortless. I have confidently referred a couple of friends to realtyuniversal. I was able to save $12,000 at the blink of an eye, and I recommend the services highly. Thank you for your help.
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